:root{--primary:#123f4a;--primary2:#1f6473;--bg:#f3f6f7;--line:#dce5e8;--text:#243238;--muted:#6b7c82;--danger:#b42318;--success:#16794b;--warning:#9a6700}*{box-sizing:border-box}body{margin:0;color:var(--text);background:var(--bg);font-family:Arial,"Noto Sans KR",sans-serif}a{color:var(--primary2);text-decoration:none}input,select,textarea,button{font:inherit}.install-body{min-height:100vh;display:grid;place-items:center;padding:24px;background:linear-gradient(135deg,#e7f0f2,#f8fafb)}.install-card{width:min(620px,100%);padding:34px;background:#fff;border:1px solid var(--line);border-radius:20px;box-shadow:0 24px 70px rgba(27,58,67,.12)}.login-card{max-width:430px}.install-brand{font-weight:900;letter-spacing:.04em;color:var(--primary2)}h1{margin:10px 0 18px;font-size:28px}h2{margin:0;font-size:18px}h3{margin:0 0 12px}.muted,.muted-text{color:var(--muted)}label{display:grid;gap:7px;margin-bottom:16px;font-weight:700;font-size:14px}input,select,textarea{width:100%;padding:12px 13px;border:1px solid #cbd7db;border-radius:10px;background:#fff;color:var(--text)}textarea{resize:vertical}.button{display:inline-flex;align-items:center;justify-content:center;border:1px solid #cbd7db;border-radius:10px;padding:11px 15px;background:#fff;color:var(--text);font-weight:800;cursor:pointer}.button.primary{border-color:var(--primary);background:var(--primary);color:#fff}.button.full{width:100%}.button.small{padding:7px 10px;border-radius:8px;font-size:12px}.alert,.notice{padding:13px 15px;margin:0 0 16px;border-radius:10px}.alert.error{background:#fff0ef;color:var(--danger)}.alert.success{background:#e9f8f1;color:var(--success)}.notice{background:#e7f1f3;color:var(--primary)}.check-list{display:grid;gap:8px;margin:22px 0}.check-row{display:flex;justify-content:space-between;align-items:center;padding:12px;border:1px solid var(--line);border-radius:10px}.check-row span{display:grid;gap:4px;font-weight:700}.check-row small{font-weight:400;color:var(--muted)}.ok{color:var(--success)}.fail{color:var(--danger)}.admin-shell{min-height:100vh;display:grid;grid-template-columns:230px 1fr}.sidebar{padding:24px 16px;background:#102f37;color:#fff}.brand{display:block;padding:4px 10px 24px;color:#fff;font-size:20px;font-weight:900}.sidebar nav{display:grid;gap:5px}.sidebar nav a{padding:11px 12px;border-radius:9px;color:#d7e4e7}.sidebar nav a:hover,.sidebar nav a.active{background:#1c4d58;color:#fff}.main{min-width:0}.topbar{height:68px;display:flex;justify-content:space-between;align-items:center;padding:0 26px;background:#fff;border-bottom:1px solid var(--line)}.topbar-user{display:flex;align-items:center;gap:14px;color:var(--muted);font-size:14px}.content{padding:26px}.stat-grid{display:grid;grid-template-columns:repeat(4,1fr);gap:16px;margin-bottom:20px}.stat-grid-6{grid-template-columns:repeat(6,1fr)}.stat-card{display:grid;gap:8px;padding:20px;background:#fff;border:1px solid var(--line);border-radius:14px}.stat-card:hover{border-color:#9bb8bf}.stat-card span{color:var(--muted)}.stat-card strong{font-size:28px;color:var(--primary)}.panel{margin-bottom:20px;padding:20px;background:#fff;border:1px solid var(--line);border-radius:14px}.panel-head{display:flex;align-items:center;justify-content:space-between;gap:16px;margin-bottom:18px}.form-grid{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:0 16px}.span-2{grid-column:1/-1}.form-actions{display:flex;justify-content:flex-end;gap:8px}.data-table{width:100%;border-collapse:collapse}.data-table th,.data-table td{padding:12px;border-bottom:1px solid var(--line);text-align:left;vertical-align:top}.data-table th{background:#f4f7f8;color:#496168;font-size:13px}.data-table.compact th,.data-table.compact td{padding:10px}.empty{padding:28px!important;text-align:center!important;color:var(--muted)}.empty.large{display:grid;min-height:300px;place-items:center}.steps{line-height:1.9}.bot-card{display:grid;gap:10px;padding:16px 0;border-bottom:1px solid var(--line)}.bot-card strong,.bot-card small{display:block}.bot-card small{margin-top:5px;color:var(--muted)}.code-box{overflow:auto;padding:12px;background:#18272d;color:#dff2f5;border-radius:9px;font:12px/1.55 Consolas,monospace}.badge{display:inline-flex;align-items:center;white-space:nowrap;padding:5px 8px;border-radius:999px;font-size:11px;font-weight:800}.badge.success{background:#e6f6ee;color:var(--success)}.badge.warning{background:#fff5d6;color:var(--warning)}.badge.danger{background:#fff0ef;color:var(--danger)}.badge.muted{background:#eef1f2;color:#68787e}.badge.neutral{background:#eef4f5;color:#476068}.dashboard-grid{display:grid;grid-template-columns:1.3fr 1fr;gap:20px}.simple-list{display:grid}.simple-list a{display:grid;gap:5px;padding:13px 0;border-bottom:1px solid var(--line);color:var(--text)}.simple-list a span{font-size:12px;color:var(--muted)}.document-entry-grid{display:grid;grid-template-columns:repeat(3,1fr);gap:16px}.sub-panel{padding:18px;border:1px solid var(--line);border-radius:12px;background:#fafcfc}.help{margin:5px 0 16px;color:var(--muted);font-size:13px;line-height:1.5}.master-detail-grid{display:grid;grid-template-columns:minmax(340px,.85fr) minmax(0,1.4fr);gap:20px}.document-list,.conversation-list{display:grid;max-height:720px;overflow:auto}.document-row,.conversation-row{display:flex;justify-content:space-between;gap:12px;padding:14px;border-bottom:1px solid var(--line);color:var(--text)}.document-row:hover,.document-row.active,.conversation-row:hover,.conversation-row.active{background:#edf5f6}.document-row div{display:grid;gap:5px}.document-row span,.conversation-row>span,.document-row div span{font-size:12px;color:var(--muted)}.detail-panel{min-width:0}.meta-list{display:grid;grid-template-columns:repeat(2,1fr);gap:1px;margin:0 0 18px;background:var(--line);border:1px solid var(--line);border-radius:10px;overflow:hidden}.meta-list>div{display:grid;grid-template-columns:90px 1fr;padding:10px;background:#fff}.meta-list dt{font-weight:800;color:#567078}.meta-list dd{margin:0}.filter-links{display:flex;gap:6px;flex-wrap:wrap}.filter-links a{padding:7px 10px;border-radius:8px;color:var(--muted);font-size:13px}.filter-links a.active{background:var(--primary);color:#fff}.knowledge-list{display:grid;gap:12px}.knowledge-card{padding:17px;border:1px solid var(--line);border-radius:12px}.knowledge-head{display:flex;justify-content:space-between;align-items:flex-start;gap:14px}.knowledge-head h3{margin:5px 0 0;font-size:16px}.eyebrow{font-size:12px;color:var(--muted)}.knowledge-answer{margin:14px 0;padding:14px;background:#f5f8f9;border-radius:10px;line-height:1.6}.knowledge-actions{display:flex;align-items:center;gap:7px;flex-wrap:wrap}.knowledge-actions form{margin:0}.filter-bar{display:flex;align-items:end;gap:12px}.filter-bar label{min-width:180px;margin:0}.conversation-layout{grid-template-columns:minmax(360px,.9fr) minmax(0,1.3fr)}.conversation-row{display:grid}.conversation-row-head{display:flex;justify-content:space-between;gap:10px}.conversation-row p{margin:7px 0;color:var(--text);font-size:14px;line-height:1.4}.origin-box{margin-bottom:15px;padding:10px 12px;background:#f4f7f8;border-radius:9px;font-size:13px;overflow-wrap:anywhere}.message-thread{display:grid;gap:12px;max-height:650px;overflow:auto;padding:16px;background:#f5f8f9;border-radius:12px}.message{max-width:82%}.message span{display:block;margin-bottom:5px;color:var(--muted);font-size:11px}.message>div{padding:11px 13px;border:1px solid var(--line);border-radius:13px;background:#fff;line-height:1.55}.message.visitor{margin-left:auto}.message.visitor>div{border-color:var(--primary);background:var(--primary);color:#fff}.message.bot{margin-right:auto}@media(max-width:1200px){.stat-grid-6{grid-template-columns:repeat(3,1fr)}.document-entry-grid{grid-template-columns:1fr}.dashboard-grid,.master-detail-grid{grid-template-columns:1fr}.document-list,.conversation-list{max-height:420px}}@media(max-width:900px){.admin-shell{grid-template-columns:1fr}.sidebar{position:static}.sidebar nav{grid-template-columns:repeat(3,1fr)}.stat-grid{grid-template-columns:repeat(2,1fr)}}@media(max-width:600px){.content{padding:16px}.topbar{padding:0 16px}.sidebar nav{grid-template-columns:repeat(2,1fr)}.form-grid,.stat-grid,.stat-grid-6{grid-template-columns:1fr}.span-2{grid-column:auto}.data-table{display:block;overflow:auto}.install-card{padding:24px}.filter-bar{display:grid}.meta-list{grid-template-columns:1fr}.message{max-width:92%}}

.source-document-preview{margin:0 0 20px;padding:18px;border:1px solid #bdd0d5;border-radius:12px;background:#f7fbfc}.source-document-preview-head{display:flex;align-items:flex-start;justify-content:space-between;gap:16px;margin-bottom:14px}.source-document-preview-head h3{margin:5px 0 0}.source-document-preview-actions{display:flex;gap:7px;flex-wrap:wrap}.source-document-content{max-height:280px;overflow:auto;padding:15px;border:1px solid var(--line);border-radius:10px;background:#fff;white-space:normal;line-height:1.65}.source-document-empty{margin-bottom:0}.field-help{display:block;margin-top:-7px;color:var(--muted);font-size:12px;font-weight:400;line-height:1.45}@media(max-width:600px){.source-document-preview-head{display:grid}.source-document-preview-actions{justify-content:flex-start}}


/* v0.3.0 */
.button.danger{border-color:#e6b8b3;background:#fff5f4;color:var(--danger)}
.badge-group{display:flex;gap:6px;align-items:center;flex-wrap:wrap;justify-content:flex-end}
.knowledge-workspace{display:grid;grid-template-columns:minmax(420px,.9fr) minmax(0,1.25fr);gap:20px;align-items:start}
.knowledge-meta{display:flex;gap:12px;flex-wrap:wrap;margin:0 0 13px;color:var(--muted);font-size:12px}
.alias-list{display:flex;gap:6px;flex-wrap:wrap;margin:13px 0 0}
.alias-list span{padding:5px 8px;border-radius:999px;background:#edf5f6;color:#41626a;font-size:12px}
.test-form{display:grid;grid-template-columns:180px 1fr auto;gap:10px}
.test-result{margin-top:15px;padding:15px;border-radius:11px;border:1px solid var(--line)}
.test-result.matched{background:#f1faf6;border-color:#b7ddca}
.test-result.unmatched{background:#fff8e7;border-color:#ead39b}
.test-result-head{display:flex;justify-content:space-between;gap:12px}
.filter-bar-wide{display:grid;grid-template-columns:170px 160px minmax(200px,1fr) auto}
.filter-grow{min-width:0!important}
.unanswered-list{display:grid;gap:12px}
.unanswered-card{display:flex;justify-content:space-between;gap:18px;padding:17px;border:1px solid var(--line);border-radius:12px}
.unanswered-main{min-width:0}
.unanswered-title{display:flex;align-items:flex-start;gap:10px}
.unanswered-title strong{font-size:16px;line-height:1.45}
.unanswered-meta{display:flex;gap:10px;flex-wrap:wrap;margin-top:9px;color:var(--muted);font-size:12px}
.unanswered-meta span+span:before{content:"·";margin-right:10px}
.unanswered-actions{display:flex;align-items:center;justify-content:flex-end;gap:7px;flex-wrap:wrap}
.unanswered-actions form{margin:0}
.linked-knowledge{margin:10px 0 0;color:var(--primary2);font-size:13px}
.update-panel{max-width:760px}
.update-check-list{line-height:1.9}
.stat-grid-7{grid-template-columns:repeat(7,1fr)}
.dashboard-grid-3{grid-template-columns:repeat(3,minmax(0,1fr))}
@media(max-width:1400px){
  .stat-grid-7{grid-template-columns:repeat(4,1fr)}
  .dashboard-grid-3{grid-template-columns:1fr 1fr}
  .knowledge-workspace{grid-template-columns:1fr}
}
@media(max-width:900px){
  .stat-grid-7{grid-template-columns:repeat(2,1fr)}
  .dashboard-grid-3{grid-template-columns:1fr}
  .filter-bar-wide,.test-form{grid-template-columns:1fr}
  .unanswered-card{display:grid}
  .unanswered-actions{justify-content:flex-start}
}


/* v0.3.1 - 지식관리 화면 분리 */
.page-tabs{display:flex;gap:7px;margin:0 0 20px;padding:6px;background:#e8eef0;border-radius:12px}
.page-tabs a{padding:10px 16px;border-radius:9px;color:#587078;font-size:14px;font-weight:800}
.page-tabs a:hover{background:#fff;color:var(--primary)}
.page-tabs a.active{background:#fff;color:var(--primary);box-shadow:0 1px 2px rgba(15,48,57,.08)}

.panel-description{margin:6px 0 0;color:var(--muted);font-size:13px;line-height:1.5}

.knowledge-summary-grid{display:grid;grid-template-columns:repeat(5,minmax(0,1fr));gap:12px;margin-bottom:20px}
.knowledge-summary-card{display:flex;justify-content:space-between;align-items:center;padding:16px 18px;border:1px solid var(--line);border-radius:12px;background:#fff;color:var(--text)}
.knowledge-summary-card:hover,.knowledge-summary-card.active{border-color:#7aa3ad;background:#f7fbfc}
.knowledge-summary-card span{color:var(--muted);font-size:13px}
.knowledge-summary-card strong{font-size:22px;color:var(--primary)}

.knowledge-filter-grid{display:grid;grid-template-columns:190px 170px minmax(240px,1fr) auto;gap:12px;align-items:end}
.knowledge-filter-grid label{margin:0}
.knowledge-filter-actions{display:flex;gap:7px;align-items:center;flex-wrap:wrap}

.knowledge-list-separated{gap:14px}
.knowledge-row-card{padding:20px;border:1px solid var(--line);border-radius:14px;background:#fff}
.knowledge-row-card:hover{border-color:#afc5ca}
.knowledge-row-head{display:flex;justify-content:space-between;gap:18px;align-items:flex-start}
.knowledge-row-title{min-width:0}
.knowledge-row-title h3{margin:8px 0 0;font-size:18px;line-height:1.45}
.knowledge-row-meta-top{display:flex;gap:10px;flex-wrap:wrap;color:var(--muted);font-size:12px}
.knowledge-row-meta-top span+span:before{content:"·";margin-right:10px}

.knowledge-alias-section{display:grid;grid-template-columns:110px 1fr;gap:12px;margin-top:16px;padding:13px 14px;border:1px solid #dce9ec;border-radius:10px;background:#f7fbfc}
.knowledge-alias-section>strong{color:#47646b;font-size:13px}
.knowledge-alias-items{display:flex;gap:7px;flex-wrap:wrap}
.knowledge-alias-items span{display:inline-flex;padding:6px 9px;border-radius:999px;background:#e5f1f3;color:#315963;font-size:12px;line-height:1.3}
.knowledge-alias-section.empty-alias>span{color:var(--muted);font-size:13px}

.knowledge-answer-preview{display:grid;grid-template-columns:110px 1fr;gap:12px;margin-top:12px;padding:13px 14px;border-radius:10px;background:#f5f7f8}
.knowledge-answer-preview>strong{color:#47646b;font-size:13px}
.knowledge-answer-preview>div{display:-webkit-box;overflow:hidden;line-height:1.6;-webkit-line-clamp:4;-webkit-box-orient:vertical}

.knowledge-row-footer{display:flex;justify-content:space-between;align-items:flex-end;gap:16px;margin-top:15px}
.knowledge-row-dates{display:flex;gap:12px;flex-wrap:wrap;color:var(--muted);font-size:12px}
.knowledge-row-actions{display:flex;gap:7px;flex-wrap:wrap;justify-content:flex-end}
.knowledge-row-actions form{margin:0}

.pagination{display:flex;justify-content:center;gap:6px;margin-top:22px}
.pagination a{min-width:38px;padding:9px 11px;border:1px solid var(--line);border-radius:8px;background:#fff;color:var(--text);text-align:center;font-size:13px;font-weight:700}
.pagination a:hover,.pagination a.active{border-color:var(--primary);background:var(--primary);color:#fff}

.knowledge-form-layout{display:grid;grid-template-columns:minmax(0,1fr) 280px;gap:20px;align-items:start}
.knowledge-form-main{min-width:0}
.knowledge-form-guide{position:sticky;top:88px}
.form-section{padding:4px 0 24px;margin-bottom:24px;border-bottom:1px solid var(--line)}
.form-section:last-of-type{margin-bottom:0;border-bottom:0}
.form-section-head{display:flex;gap:12px;align-items:flex-start;margin-bottom:18px}
.form-section-head>span{display:grid;place-items:center;width:34px;height:34px;border-radius:50%;background:var(--primary);color:#fff;font-size:12px;font-weight:900}
.form-section-head h3{margin:0 0 4px;font-size:17px}
.form-section-head p{margin:0;color:var(--muted);font-size:13px}
.form-submit-bar{display:flex;justify-content:flex-end;gap:8px;padding-top:18px;border-top:1px solid var(--line)}
.guide-list{display:grid;margin:16px 0 0}
.guide-list>div{padding:14px 0;border-bottom:1px solid var(--line)}
.guide-list>div:last-child{border-bottom:0}
.guide-list dt{font-weight:800}
.guide-list dd{margin:6px 0 0;color:var(--muted);font-size:13px;line-height:1.55}

.knowledge-test-layout{display:grid;grid-template-columns:minmax(380px,.8fr) minmax(0,1.2fr);gap:20px}
.knowledge-test-form{display:grid}
.knowledge-test-result-panel{min-height:430px}
.knowledge-test-result{margin:0}
.test-result-detail{display:grid;margin:18px 0;border:1px solid var(--line);border-radius:10px;overflow:hidden}
.test-result-detail>div{display:grid;grid-template-columns:110px 1fr;border-bottom:1px solid var(--line)}
.test-result-detail>div:last-child{border-bottom:0}
.test-result-detail dt,.test-result-detail dd{margin:0;padding:11px 13px}
.test-result-detail dt{background:#f1f5f6;font-weight:800}
.test-result-detail dd{background:#fff}

@media(max-width:1200px){
  .knowledge-summary-grid{grid-template-columns:repeat(3,minmax(0,1fr))}
  .knowledge-filter-grid{grid-template-columns:1fr 1fr}
  .knowledge-filter-actions{grid-column:1/-1}
  .knowledge-form-layout{grid-template-columns:1fr}
  .knowledge-form-guide{position:static}
  .knowledge-test-layout{grid-template-columns:1fr}
}

@media(max-width:700px){
  .page-tabs{display:grid;grid-template-columns:1fr}
  .page-tabs a{text-align:center}
  .knowledge-summary-grid{grid-template-columns:1fr 1fr}
  .knowledge-filter-grid{grid-template-columns:1fr}
  .knowledge-filter-actions{grid-column:auto}
  .knowledge-row-head,.knowledge-row-footer{display:grid}
  .knowledge-row-actions{justify-content:flex-start}
  .knowledge-alias-section,.knowledge-answer-preview{grid-template-columns:1fr}
}

@media(max-width:440px){
  .knowledge-summary-grid{grid-template-columns:1fr}
}


/* v0.4.0 */
.stat-grid-8{grid-template-columns:repeat(8,1fr)}.dashboard-grid-4{grid-template-columns:repeat(4,minmax(0,1fr))}
.chatbot-page-grid{display:grid;grid-template-columns:340px minmax(0,1fr);gap:20px;align-items:start}.chatbot-create-panel{position:sticky;top:88px}.chatbot-card-list{display:grid;gap:12px}.chatbot-manage-card{display:flex;align-items:center;justify-content:space-between;gap:18px;padding:18px;border:1px solid var(--line);border-radius:13px}.chatbot-manage-title{display:flex;gap:9px;align-items:center}.chatbot-manage-title h3{margin:0}.chatbot-manage-main p{margin:8px 0;color:var(--muted)}.chatbot-manage-stats{display:flex;gap:14px;color:var(--muted);font-size:12px}.chatbot-manage-actions{display:flex;gap:7px;flex-wrap:wrap;justify-content:flex-end}
.chatbot-context-bar{display:flex;align-items:center;justify-content:space-between}.chatbot-context-bar>div{display:flex;align-items:center;gap:12px}.chatbot-context-bar .eyebrow{margin:0}
.chatbot-settings-layout{display:grid;grid-template-columns:1fr 1fr;gap:20px}.chatbot-settings-layout>.panel:first-of-type,.chatbot-settings-layout>.form-submit-bar{grid-column:1/-1}.color-input-row{display:grid;grid-template-columns:58px 1fr;gap:8px}.color-input-row input[type=color]{padding:4px;height:44px}.check-option-grid{display:grid;grid-template-columns:repeat(3,1fr);gap:10px;margin-top:8px}.check-option{display:flex!important;grid-template-columns:auto 1fr!important;align-items:center;gap:9px!important;margin:0!important;padding:12px;border:1px solid var(--line);border-radius:10px;font-weight:700}.check-option input{width:auto}.check-option.standalone{margin-bottom:16px!important}.weekday-checks{display:flex;gap:8px;flex-wrap:wrap;margin-bottom:18px}.weekday-checks label{margin:0}.weekday-checks input{display:none}.weekday-checks span{display:grid;place-items:center;width:42px;height:42px;border:1px solid var(--line);border-radius:50%;cursor:pointer}.weekday-checks input:checked+span{background:var(--primary);border-color:var(--primary);color:#fff}.sticky-submit-bar{position:sticky;bottom:14px;padding:14px;background:#fff;border:1px solid var(--line);border-radius:13px;box-shadow:0 12px 32px rgba(22,54,62,.12);z-index:3}
.quick-menu-admin-grid{display:grid;grid-template-columns:360px minmax(0,1fr);gap:20px;align-items:start}.quick-menu-admin-grid>.panel:first-child{position:sticky;top:88px}.quick-menu-list{display:grid;gap:10px}.quick-menu-row{display:grid;grid-template-columns:50px 1fr auto;gap:13px;align-items:center;padding:15px;border:1px solid var(--line);border-radius:12px}.quick-menu-order{display:grid;place-items:center;width:42px;height:42px;border-radius:10px;background:#edf3f4;font-weight:900;color:var(--primary)}.quick-menu-info>div{display:flex;align-items:center;gap:8px}.quick-menu-info p{margin:6px 0 0;color:var(--muted);font-size:12px;word-break:break-all}.quick-menu-actions{display:flex;gap:5px;flex-wrap:wrap;justify-content:flex-end}.quick-menu-actions form{margin:0}
.install-preview-grid{display:grid;grid-template-columns:1fr 1fr;gap:20px}.installation-code{min-height:110px;font:13px/1.6 Consolas,monospace;background:#17272d;color:#dff2f5;border:0;margin-bottom:12px}.install-help{display:grid;grid-template-columns:110px 1fr;gap:7px 12px;margin-top:20px;padding-top:18px;border-top:1px solid var(--line)}.install-help p{margin:0;color:var(--muted)}.widget-preview-card{padding:24px;border:1px solid var(--line);border-radius:14px;background:linear-gradient(135deg,#eef5f6,#fff)}.widget-preview-card h3{font-size:24px}.install-info-list{display:grid;margin-top:18px}.install-info-list>div{display:grid;grid-template-columns:100px 1fr;padding:11px 0;border-bottom:1px solid var(--line)}.install-info-list dt{font-weight:800}.install-info-list dd{margin:0;word-break:break-all}
.inquiry-admin-layout{display:grid;grid-template-columns:minmax(360px,.8fr) minmax(0,1.2fr);gap:20px;align-items:start}.inquiry-filter{display:grid;grid-template-columns:150px 1fr auto;gap:8px;margin-bottom:15px}.inquiry-list{display:grid;gap:8px;max-height:720px;overflow:auto}.inquiry-list-item{display:block;padding:14px;border:1px solid var(--line);border-radius:11px;color:var(--text)}.inquiry-list-item.active,.inquiry-list-item:hover{border-color:#75a2ac;background:#f6fbfc}.inquiry-list-item>div{display:flex;align-items:center;gap:8px}.inquiry-list-item p{margin:9px 0;color:#41575e;line-height:1.5}.inquiry-list-item small{color:var(--muted)}.inquiry-detail-panel{position:sticky;top:88px}.inquiry-detail-head h3{margin:12px 0 4px;font-size:25px}.inquiry-detail-head p{color:var(--muted)}.inquiry-contact-grid{display:grid;grid-template-columns:1fr 1fr;margin:20px 0;border:1px solid var(--line);border-radius:11px;overflow:hidden}.inquiry-contact-grid>div{padding:12px;border-bottom:1px solid var(--line)}.inquiry-contact-grid>div:nth-child(odd){border-right:1px solid var(--line)}.inquiry-contact-grid dt{font-weight:800}.inquiry-contact-grid dd{margin:6px 0 0}.inquiry-message-box{padding:16px;border-radius:11px;background:#f4f7f8;margin-bottom:15px}.inquiry-message-box>div{margin-top:10px;line-height:1.65}.inquiry-status-form{display:grid;margin-top:20px;padding-top:20px;border-top:1px solid var(--line)}
@media(max-width:1400px){.stat-grid-8{grid-template-columns:repeat(4,1fr)}.dashboard-grid-4{grid-template-columns:repeat(2,minmax(0,1fr))}}
@media(max-width:1100px){.dashboard-grid-4{grid-template-columns:1fr}.chatbot-page-grid,.quick-menu-admin-grid,.install-preview-grid,.inquiry-admin-layout{grid-template-columns:1fr}.chatbot-create-panel,.quick-menu-admin-grid>.panel:first-child,.inquiry-detail-panel{position:static}.chatbot-settings-layout{grid-template-columns:1fr}.chatbot-settings-layout>.panel:first-of-type{grid-column:auto}}
@media(max-width:700px){.chatbot-manage-card{display:grid}.chatbot-manage-actions{justify-content:flex-start}.check-option-grid{grid-template-columns:1fr}.quick-menu-row{grid-template-columns:42px 1fr}.quick-menu-actions{grid-column:1/-1;justify-content:flex-start}.inquiry-filter{grid-template-columns:1fr}.inquiry-contact-grid{grid-template-columns:1fr}.inquiry-contact-grid>div:nth-child(odd){border-right:0}.inquiry-contact-grid .span-2{grid-column:auto}}

/* v0.4.1 */
.text-color-auto-option{align-items:flex-start!important}.text-color-auto-option span{display:grid;gap:4px}.text-color-auto-option small{font-weight:400;color:var(--muted);line-height:1.45}
.brand-color-preview-row{display:flex;align-items:center;gap:12px;flex-wrap:wrap;padding:12px;border:1px dashed var(--line);border-radius:11px;background:#f8fafb}.brand-color-preview{display:inline-flex;align-items:center;justify-content:center;min-height:42px;padding:0 18px;border-radius:999px;font-weight:800}.brand-color-preview-row small{color:var(--muted)}
.profile-image-setting{display:grid;grid-template-columns:96px minmax(0,1fr);gap:16px;padding:16px;border:1px solid var(--line);border-radius:13px;background:#f8fafb}.profile-image-preview-wrap{display:flex;align-items:flex-start;justify-content:center}.profile-image-preview{width:82px;height:82px;border-radius:50%;object-fit:cover;border:1px solid var(--line);background:#fff}.profile-image-fallback{display:grid;place-items:center;background:var(--primary);color:#fff;font-size:22px;font-weight:900}.profile-image-fields{display:grid;grid-template-columns:1fr 1fr;gap:12px}.profile-image-fields label{margin:0}.remove-profile-option{grid-column:1/-1;background:#fff}.profile-image-note{grid-column:1/-1;margin:0;padding-top:12px;border-top:1px solid var(--line);color:var(--muted);font-size:13px;line-height:1.55}
@media(max-width:700px){.profile-image-setting{grid-template-columns:1fr}.profile-image-preview-wrap{justify-content:flex-start}.profile-image-fields{grid-template-columns:1fr}.remove-profile-option{grid-column:auto}}

/* v0.4.2 - knowledge candidate workflow */
.candidate-notice{display:flex;align-items:center;justify-content:space-between;gap:16px}
.candidate-notice>div:first-child{display:grid;gap:4px}
.candidate-seed-actions{display:flex;gap:7px;flex-wrap:wrap}
.candidate-seed-actions form{margin:0}
.candidate-summary-grid{display:grid;grid-template-columns:repeat(5,minmax(0,1fr));gap:12px;margin-bottom:20px}
.candidate-summary-card{display:flex;align-items:center;justify-content:space-between;padding:16px 18px;border:1px solid var(--line);border-radius:12px;background:#fff;color:var(--text)}
.candidate-summary-card:hover,.candidate-summary-card.active{border-color:#7aa3ad;background:#f7fbfc}
.candidate-summary-card span{color:var(--muted);font-size:13px}
.candidate-summary-card strong{font-size:22px;color:var(--primary)}
.candidate-list{display:grid;gap:10px}
.candidate-row{display:grid;grid-template-columns:minmax(0,1fr) auto;gap:18px;padding:17px 18px;border:1px solid var(--line);border-radius:13px;background:#fff}
.candidate-row:hover{border-color:#a9c2c8}
.candidate-row-main{min-width:0}
.candidate-row-head{display:flex;justify-content:space-between;align-items:flex-start;gap:14px}
.candidate-question-wrap{min-width:0}
.candidate-question-wrap h3{margin:7px 0 0;font-size:17px;line-height:1.45}
.candidate-meta{display:flex;gap:9px;flex-wrap:wrap;color:var(--muted);font-size:12px}
.candidate-meta span+span:before{content:"·";margin-right:9px}
.candidate-suggested-title{margin:7px 0 0;color:#47646b;font-size:13px}
.candidate-answer-excerpt{display:-webkit-box;overflow:hidden;margin:12px 0 0;color:#475b62;line-height:1.55;-webkit-line-clamp:2;-webkit-box-orient:vertical}
.candidate-row-foot{display:flex;gap:12px;flex-wrap:wrap;margin-top:11px;color:var(--muted);font-size:12px}
.candidate-row-actions{display:flex;align-content:flex-start;align-items:flex-start;justify-content:flex-end;gap:6px;flex-wrap:wrap;max-width:330px}
.candidate-row-actions form{margin:0}
.candidate-detail-topbar{display:flex;align-items:center;justify-content:space-between;gap:14px;margin-bottom:18px}
.candidate-detail-status{display:flex;align-items:center;gap:10px;color:var(--muted);font-size:12px}
.candidate-detail-layout{display:grid;grid-template-columns:minmax(0,1fr) 310px;gap:20px;align-items:start}
.candidate-detail-main{display:grid;gap:20px;min-width:0}
.candidate-detail-main form{display:grid;gap:20px}
.candidate-detail-aside{display:grid;gap:20px;position:sticky;top:88px}
.candidate-origin-grid{display:grid;grid-template-columns:1fr 1fr;gap:12px}
.candidate-origin-card{padding:17px;border:1px solid #dce9ec;border-radius:12px;background:#f7fbfc}
.candidate-origin-card>span{display:block;margin-bottom:9px;color:#587078;font-size:12px;font-weight:800}
.candidate-origin-card strong{display:block;font-size:17px;line-height:1.55}
.candidate-origin-card p{margin:0;line-height:1.65}
.candidate-origin-card small{display:block;margin-top:11px;color:var(--muted);line-height:1.5}
.candidate-origin-card.fallback-card{background:#f5f7f8;border-color:var(--line)}
.candidate-origin-empty{padding:18px;border:1px dashed var(--line);border-radius:12px;color:var(--muted);text-align:center}
.candidate-edit-panel label{margin-bottom:17px}
.candidate-alias-editor{margin-bottom:18px}
.candidate-alias-editor>label{display:block;margin-bottom:0;font-weight:800}
.candidate-alias-state{margin:10px 0;padding:10px 12px;border-radius:9px;font-size:13px}
.candidate-alias-state.has-items{background:#edf7f3;color:#2f6b57}
.candidate-alias-state.is-empty{background:#f3f6f7;color:var(--muted)}
.candidate-alias-state.load-error{background:#fff3ee;color:#9b493d}
.candidate-alias-chips{display:flex;gap:7px;flex-wrap:wrap;min-height:8px;margin-bottom:10px}
.candidate-alias-chip{display:inline-flex;align-items:center;gap:6px;padding:7px 8px 7px 10px;border-radius:999px;background:#e5f1f3;color:#315963;font-size:13px;line-height:1.2}
.candidate-alias-chip button{display:grid;place-items:center;width:20px;height:20px;padding:0;border:0;border-radius:50%;background:rgba(49,89,99,.12);color:#315963;cursor:pointer;font-size:15px}
.candidate-alias-add{display:grid;grid-template-columns:minmax(0,1fr) auto;gap:8px}
.candidate-alias-add input{margin:0}
.candidate-decision-actions{display:flex;justify-content:flex-end;gap:8px;flex-wrap:wrap}
.candidate-context-panel h2,.candidate-source-panel h2,.candidate-danger-panel h2{margin-top:0}
.candidate-source-panel p{color:#53666c;line-height:1.65}
.candidate-danger-panel{border-color:#f0d6d3}

@media(max-width:1200px){
  .candidate-summary-grid{grid-template-columns:repeat(3,minmax(0,1fr))}
  .candidate-detail-layout{grid-template-columns:1fr}
  .candidate-detail-aside{position:static;grid-template-columns:repeat(2,minmax(0,1fr))}
}
@media(max-width:820px){
  .candidate-notice,.candidate-row,.candidate-row-head,.candidate-detail-topbar{display:grid}
  .candidate-row-actions{justify-content:flex-start;max-width:none}
  .candidate-origin-grid{grid-template-columns:1fr}
  .candidate-detail-aside{grid-template-columns:1fr}
  .candidate-decision-actions{justify-content:flex-start}
}
@media(max-width:700px){
  .candidate-summary-grid{grid-template-columns:1fr 1fr}
  .candidate-alias-add{grid-template-columns:1fr}
}
@media(max-width:440px){
  .candidate-summary-grid{grid-template-columns:1fr}
}
.knowledge-summary-grid{grid-template-columns:repeat(6,minmax(0,1fr))}
@media(max-width:1200px){.knowledge-summary-grid{grid-template-columns:repeat(3,minmax(0,1fr))}}
@media(max-width:700px){.knowledge-summary-grid{grid-template-columns:1fr 1fr}}
@media(max-width:440px){.knowledge-summary-grid{grid-template-columns:1fr}}

/* v0.4.3 - knowledge related quick menus */
.related-menu-selector{margin-top:18px;padding:16px;border:1px solid var(--line);border-radius:12px;background:#f8fafb}
.related-menu-selector-head{display:flex;align-items:flex-start;justify-content:space-between;gap:14px;margin-bottom:12px}
.related-menu-selector-head strong{display:block;font-size:14px}
.related-menu-selector-head .field-help{margin:5px 0 0}
.related-menu-count{display:inline-flex;align-items:center;justify-content:center;min-width:54px;padding:6px 9px;border-radius:999px;background:#e7f1f3;color:var(--primary);font-size:12px;font-weight:800}
.related-menu-options{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:8px}
.related-menu-option{display:flex;align-items:flex-start;gap:10px;margin:0;padding:12px;border:1px solid var(--line);border-radius:10px;background:#fff;cursor:pointer}
.related-menu-option:hover{border-color:#9bb8bf}
.related-menu-option:has(input:checked){border-color:#5f8e99;background:#f1f8f9}
.related-menu-option.is-inactive{opacity:.65}
.related-menu-option input{width:auto;margin:3px 0 0;flex:0 0 auto}
.related-menu-option-copy{display:grid;gap:4px;min-width:0}
.related-menu-option-copy strong{font-size:13px;line-height:1.35}
.related-menu-option-copy small{color:var(--muted);font-size:11px;font-weight:400}
.related-menu-empty{padding:18px;border:1px dashed var(--line);border-radius:10px;background:#fff;color:var(--muted);text-align:center;font-size:13px}
.related-menu-footer{display:flex;align-items:center;justify-content:space-between;gap:12px;margin-top:12px;color:var(--muted);font-size:12px}
.related-menu-update-notice{margin:0}
@media(max-width:700px){.related-menu-options{grid-template-columns:1fr}.related-menu-selector-head,.related-menu-footer{display:grid}.related-menu-footer .button{justify-self:start}}

/* v0.4.4 - conversation logs and unanswered operations */
.date-field-help{display:block;margin-top:2px;color:var(--muted);font-size:12px;font-weight:400;line-height:1.45}
.conversation-notice,.unanswered-notice-v044{display:flex;align-items:center;justify-content:space-between;gap:16px}
.conversation-notice>div,.unanswered-notice-v044>div{display:grid;gap:4px}
.conversation-notice span,.unanswered-notice-v044 span{font-size:13px;line-height:1.5}
.conversation-filter-grid{display:grid;grid-template-columns:repeat(5,minmax(130px,1fr));gap:12px;align-items:end}
.conversation-filter-grid label,.unanswered-filter-grid label{margin:0}
.conversation-filter-keyword{grid-column:span 2}
.conversation-filter-actions,.unanswered-filter-actions{display:flex;justify-content:flex-end;gap:7px}
.conversation-v044-layout{grid-template-columns:minmax(390px,.82fr) minmax(0,1.45fr);align-items:start}
.conversation-master-panel,.unanswered-master-panel{padding-right:10px}
.conversation-master-panel .panel-head,.unanswered-master-panel .panel-head{padding-right:10px}
.conversation-list-v044{max-height:780px;padding-right:10px}
.conversation-row-v044{gap:8px;border:1px solid transparent;border-bottom-color:var(--line);border-radius:10px}
.conversation-row-v044.active{border-color:#93b3ba;background:#f1f8f9}
.conversation-row-badges{display:flex;gap:5px;align-items:center;flex-wrap:wrap;justify-content:flex-end}
.conversation-row-meta{display:flex;gap:9px;flex-wrap:wrap;color:var(--muted);font-size:12px}
.conversation-row-meta span+span:before{content:"·";margin-right:9px}
.conversation-detail-v044{position:sticky;top:20px;max-height:calc(100vh - 40px);overflow:auto}
.conversation-detail-title-row{display:flex;align-items:center;gap:9px;flex-wrap:wrap}
.conversation-detail-head h2{margin:0}
.conversation-summary-grid{display:grid;grid-template-columns:repeat(4,minmax(0,1fr));gap:1px;margin:0 0 14px;border:1px solid var(--line);border-radius:11px;overflow:hidden;background:var(--line)}
.conversation-summary-grid>div{padding:11px;background:#fff}
.conversation-summary-grid dt{color:var(--muted);font-size:12px;font-weight:800}
.conversation-summary-grid dd{margin:5px 0 0;font-weight:800}
.conversation-linked-inquiries{display:flex;align-items:center;gap:12px;margin-bottom:14px;padding:12px;border:1px solid #ecdba4;border-radius:10px;background:#fff9e8}
.conversation-linked-inquiries>div{display:flex;gap:7px;flex-wrap:wrap}
.conversation-linked-inquiries a{padding:5px 8px;border-radius:7px;background:#fff;color:#745817;font-size:12px;font-weight:800}
.message-thread-v044{max-height:none;overflow:visible}
.message-thread-v044 .message{max-width:88%}
.message-thread-v044 .message.is-unanswered>div:first-of-type{border-color:#e7b5ae;background:#fff8f7;color:var(--text)}
.message>.message-analysis{display:grid;gap:10px;max-width:100%;margin-top:7px;padding:11px 12px;border:1px solid #d7e4e7;border-radius:11px;background:#f8fbfc;color:var(--text);font-size:12px;line-height:1.45}
.message>.message-analysis.unanswered{border-color:#efd2ce;background:#fff9f8}
.message-analysis-head{display:flex;align-items:center;justify-content:space-between;gap:8px}
.message-analysis dl{display:grid;gap:6px;margin:0}
.message-analysis dl>div{display:grid;grid-template-columns:78px minmax(0,1fr);gap:8px}
.message-analysis dt{color:var(--muted);font-weight:800}
.message-analysis dd{margin:0;overflow-wrap:anywhere}
.message-related-menu-list{display:flex;align-items:center;gap:6px;flex-wrap:wrap}
.message-related-menu-list>span{margin:0;color:var(--muted);font-size:12px;font-weight:800}
.message-related-menu-list em{padding:4px 7px;border-radius:999px;background:#e8f2f4;color:#315b64;font-style:normal;font-weight:800}

.unanswered-filter-grid{display:grid;grid-template-columns:repeat(5,minmax(130px,1fr));gap:12px;align-items:end}
.unanswered-filter-keyword{grid-column:span 2}
.unanswered-v044-layout{grid-template-columns:minmax(390px,.82fr) minmax(0,1.38fr);align-items:start}
.unanswered-list-v044{display:grid;gap:7px;max-height:790px;overflow:auto;padding-right:10px}
.unanswered-row-v044{display:grid;gap:9px;padding:14px;border:1px solid var(--line);border-radius:11px;color:var(--text);background:#fff}
.unanswered-row-v044:hover,.unanswered-row-v044.active{border-color:#8dafb7;background:#f4fafb}
.unanswered-row-v044>strong{line-height:1.5}
.unanswered-row-head-v044{display:flex;gap:6px;align-items:center;flex-wrap:wrap}
.unanswered-row-meta-v044{display:flex;gap:8px;flex-wrap:wrap;color:var(--muted);font-size:12px}
.unanswered-row-meta-v044 span+span:before{content:"·";margin-right:8px}
.unanswered-row-v044>small{color:#4e6a71;line-height:1.45}
.unanswered-detail-v044{position:sticky;top:20px;max-height:calc(100vh - 40px);overflow:auto}
.unanswered-detail-head-v044{align-items:flex-start}
.unanswered-detail-head-v044 h2{margin:10px 0 0;font-size:22px;line-height:1.45}
.unanswered-detail-badges-v044{display:flex;gap:6px;flex-wrap:wrap}
.unanswered-summary-grid-v044{display:grid;grid-template-columns:repeat(4,minmax(0,1fr));gap:1px;margin:0 0 16px;border:1px solid var(--line);border-radius:11px;overflow:hidden;background:var(--line)}
.unanswered-summary-grid-v044>div{padding:11px;background:#fff}
.unanswered-summary-grid-v044 dt{color:var(--muted);font-size:12px;font-weight:800}
.unanswered-summary-grid-v044 dd{margin:5px 0 0;font-weight:800;line-height:1.4}
.unanswered-near-match-v044{margin-bottom:16px;padding:13px;border:1px solid #e7dba9;border-radius:10px;background:#fffbed}
.unanswered-near-match-v044 p{margin:7px 0 0;line-height:1.55}
.unanswered-context-v044,.unanswered-action-section-v044{margin-top:18px;padding-top:18px;border-top:1px solid var(--line)}
.section-mini-head-v044{display:flex;align-items:flex-start;justify-content:space-between;gap:12px;margin-bottom:12px}
.section-mini-head-v044>div{display:grid;gap:4px}
.section-mini-head-v044 span{color:var(--muted);font-size:12px;line-height:1.45}
.unanswered-context-messages-v044{display:grid;gap:8px;padding:12px;border-radius:11px;background:#f5f8f9}
.unanswered-context-messages-v044>div{max-width:86%}
.unanswered-context-messages-v044>div.visitor{margin-left:auto}
.unanswered-context-messages-v044 span{display:block;margin-bottom:4px;color:var(--muted);font-size:11px}
.unanswered-context-messages-v044 p{margin:0;padding:9px 11px;border:1px solid var(--line);border-radius:10px;background:#fff;line-height:1.5}
.unanswered-context-messages-v044 .visitor p{border-color:var(--primary);background:var(--primary);color:#fff}
.unanswered-primary-actions-v044{margin-bottom:10px}
.existing-knowledge-link-form-v044{display:grid;grid-template-columns:minmax(0,1fr) auto;gap:8px;align-items:end;padding:13px;border:1px solid var(--line);border-radius:11px;background:#f8fafb}
.existing-knowledge-link-form-v044 label{margin:0}
.linked-result-card-v044{display:flex;align-items:center;justify-content:space-between;gap:12px;padding:13px;border:1px solid #cfe4dc;border-radius:11px;background:#f3fbf7}
.linked-result-card-v044>div{display:grid;gap:4px}
.linked-result-card-v044 span{color:var(--muted);font-size:12px}
.unanswered-action-section-v044 textarea{margin-bottom:9px}
.unanswered-status-actions-v044{display:flex;align-items:center;justify-content:space-between;gap:12px;margin-top:18px;padding-top:18px;border-top:1px solid var(--line)}
.unanswered-status-actions-v044>div{display:flex;gap:6px;flex-wrap:wrap;justify-content:flex-end}
.unanswered-status-actions-v044 form{margin:0}
.unanswered-delete-form-v044{display:flex;justify-content:flex-end;margin-top:16px;padding-top:16px;border-top:1px dashed #ead2cf}

@media(max-width:1450px){
  .conversation-filter-grid,.unanswered-filter-grid{grid-template-columns:repeat(4,minmax(130px,1fr))}
}
@media(max-width:1200px){
  .conversation-v044-layout,.unanswered-v044-layout{grid-template-columns:1fr}
  .conversation-detail-v044,.unanswered-detail-v044{position:static;max-height:none;overflow:visible}
  .conversation-list-v044,.unanswered-list-v044{max-height:480px}
}
@media(max-width:900px){
  .conversation-filter-grid,.unanswered-filter-grid{grid-template-columns:repeat(2,minmax(0,1fr))}
  .conversation-filter-keyword,.unanswered-filter-keyword{grid-column:span 2}
  .conversation-summary-grid,.unanswered-summary-grid-v044{grid-template-columns:repeat(2,minmax(0,1fr))}
}
@media(max-width:600px){
  .conversation-notice,.unanswered-notice-v044{display:grid}
  .conversation-filter-grid,.unanswered-filter-grid{grid-template-columns:1fr}
  .conversation-filter-keyword,.unanswered-filter-keyword{grid-column:auto}
  .conversation-filter-actions,.unanswered-filter-actions{justify-content:stretch}
  .conversation-filter-actions .button,.unanswered-filter-actions .button{flex:1}
  .conversation-summary-grid,.unanswered-summary-grid-v044{grid-template-columns:1fr}
  .conversation-linked-inquiries,.linked-result-card-v044,.unanswered-status-actions-v044{display:grid}
  .message-thread-v044 .message,.unanswered-context-messages-v044>div{max-width:94%}
  .message-analysis dl>div{grid-template-columns:1fr;gap:2px}
  .existing-knowledge-link-form-v044{grid-template-columns:1fr}
  .unanswered-status-actions-v044>div{justify-content:flex-start}
}
.message-analysis .badge{display:inline-flex;margin:0}

/* v0.4.6 - inquiry email reply */
.inquiry-reply-settings .check-option{margin:0}
.inquiry-reply-panel{margin-top:20px;padding:18px;border:1px solid #cfe0e4;border-radius:13px;background:#f8fbfc}
.inquiry-reply-panel .panel-head.compact{margin-bottom:14px;padding:0}
.inquiry-reply-panel h3,.inquiry-email-history h3{margin:0}
.inquiry-reply-form{display:grid;gap:12px}
.inquiry-reply-form label{margin:0}
.inquiry-reply-form .button{justify-self:start}
.field-error{margin:0;color:#b42318;font-size:12px;line-height:1.5}
.inquiry-email-history{display:grid;gap:9px;margin-top:20px;padding-top:20px;border-top:1px solid var(--line)}
.inquiry-email-log{display:grid;gap:5px;padding:12px;border:1px solid var(--line);border-radius:10px;background:#fff}
.inquiry-email-log strong{font-size:13px;line-height:1.45}
.inquiry-email-log small{color:var(--muted)}
.inquiry-email-log p{margin:0;color:#b42318;font-size:12px;line-height:1.5}
@media(max-width:700px){.inquiry-reply-panel .panel-head.compact{display:grid}.inquiry-reply-form .button{width:100%}}

/* v0.4.7 - SMTP mail server settings */
.alert.warning{background:#fff7df;color:#7b5b00}.alert.warning a{color:#624600;text-decoration:underline}.compact-alert{margin-top:-4px}.button:disabled{opacity:.48;cursor:not-allowed}.form-grid.two{grid-template-columns:repeat(2,minmax(0,1fr))}.mail-guide-hero{display:flex;align-items:center;justify-content:space-between;gap:24px;margin-bottom:18px;padding:24px;border:1px solid #d7e3e7;border-radius:16px;background:linear-gradient(135deg,#fff,#f3f8fa)}.mail-guide-hero h2{margin:8px 0 10px;font-size:24px}.mail-guide-hero p{max-width:850px;margin:0;color:var(--muted);line-height:1.7}.mail-settings-grid{display:grid;grid-template-columns:minmax(0,1.15fr) minmax(340px,.85fr);gap:18px;align-items:start}.mail-settings-form,.mail-test-panel{margin:0}.smtp-host-grid{grid-template-columns:minmax(0,1.4fr) minmax(110px,.55fr) minmax(150px,.7fr)}.inline-check{display:flex;align-items:center;gap:7px;color:var(--muted);font-size:12px;font-weight:600}.inline-check input{width:auto}.mail-provider-guide{margin:0 0 14px;padding:12px 14px;border-radius:10px;background:#f5f8f9;color:var(--muted);font-size:13px;line-height:1.6}.mail-security-note,.mail-inline-help{display:grid;grid-template-columns:130px minmax(0,1fr);gap:14px;margin:12px 0;padding:13px;border:1px solid var(--line);border-radius:10px;background:#fbfcfd}.mail-security-note strong,.mail-inline-help strong{font-size:13px}.mail-security-note span,.mail-inline-help span{color:var(--muted);font-size:13px;line-height:1.6}.mail-test-panel form{margin-bottom:14px}.mail-queue-panel{margin-top:18px}.table-wrap{overflow:auto}.table-wrap table{width:100%;border-collapse:collapse;min-width:980px}.table-wrap th,.table-wrap td{padding:11px 12px;border-bottom:1px solid var(--line);text-align:left;vertical-align:top}.table-wrap th{background:#f4f7f8;color:#496168;font-size:12px}.mail-queue-message{min-width:240px;max-width:420px;overflow-wrap:anywhere}.text-danger{color:var(--danger)}.mail-setting-summary-field{display:grid;gap:7px;margin-bottom:16px;padding:12px 13px;border:1px solid #cbd7db;border-radius:10px;background:#f8fafb}.mail-setting-summary-field>span{font-size:12px;color:var(--muted);font-weight:700}.mail-setting-summary-field>strong{overflow-wrap:anywhere}.mail-setting-summary-field>a{justify-self:start;font-size:12px;font-weight:800}.mail-ready{color:var(--success)}.mail-not-ready{color:var(--danger)}.inquiry-reply-actions{display:flex;gap:8px;align-items:center;flex-wrap:wrap}.inquiry-email-history .panel-head.compact{margin-bottom:10px}.inquiry-email-history .panel-head.compact a{font-size:12px;font-weight:800}
@media(max-width:1100px){.mail-settings-grid{grid-template-columns:1fr}.mail-test-panel{position:static}.mail-guide-hero{align-items:flex-start}.smtp-host-grid{grid-template-columns:1fr 150px 180px}}
@media(max-width:700px){.mail-guide-hero{display:grid}.mail-guide-hero h2{font-size:20px}.form-grid.two,.smtp-host-grid{grid-template-columns:1fr}.mail-security-note,.mail-inline-help{grid-template-columns:1fr;gap:5px}.inquiry-reply-actions{display:grid}.inquiry-reply-actions .button{width:100%}}

/* v0.4.8 - site and chatbot lifecycle management */
.button.danger{border-color:var(--danger);background:var(--danger);color:#fff}.button.danger:hover{filter:brightness(.96)}
.site-page-grid{display:grid;grid-template-columns:340px minmax(0,1fr);gap:20px;align-items:start}.site-create-panel{position:sticky;top:88px}.site-card-list{display:grid;gap:12px}.site-manage-card{display:flex;align-items:center;justify-content:space-between;gap:18px;padding:18px;border:1px solid var(--line);border-radius:13px;background:#fff}.site-manage-main{min-width:0}.site-manage-title{display:flex;align-items:center;gap:9px}.site-manage-title h3{margin:0}.site-url{display:block;max-width:720px;margin:8px 0;color:var(--muted);font-size:13px;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.site-manage-stats{display:flex;gap:14px;flex-wrap:wrap;color:var(--muted);font-size:12px}.site-manage-actions{display:flex;gap:7px;flex-wrap:wrap;justify-content:flex-end}
.chatbot-list-head{align-items:flex-start}.chatbot-manage-card.is-archived{background:#f7f8f9;opacity:.88}.chatbot-manage-card.is-archived h3{color:#5f6c71}
.management-header{display:flex;align-items:center;justify-content:space-between;gap:20px}.management-header h2{margin:6px 0 7px;font-size:24px}.management-header p{margin:0;color:var(--muted);overflow-wrap:anywhere}.management-title-row{display:flex;align-items:center;gap:10px}.management-header-actions{display:flex;gap:8px;flex-wrap:wrap}.management-grid{display:grid;grid-template-columns:minmax(0,1.25fr) minmax(320px,.75fr);gap:20px;align-items:start}.management-form{margin:0}.management-count-list{display:grid;gap:1px;margin:0 0 16px;padding:1px;background:var(--line);border-radius:12px;overflow:hidden}.management-count-list.two-column{grid-template-columns:repeat(2,minmax(0,1fr))}.management-count-list>div{display:flex;align-items:center;justify-content:space-between;gap:12px;padding:13px 14px;background:#fff}.management-count-list dt{color:var(--muted);font-size:13px;font-weight:700}.management-count-list dd{margin:0;font-weight:900}.danger-zone{border-color:#efc5c1;background:#fffafa}.danger-zone .eyebrow{color:var(--danger)}.danger-zone h2{color:#7d2018}.danger-total{color:var(--danger);white-space:nowrap}.danger-confirm-form{max-width:640px}.danger-confirm-form label{margin-bottom:12px}.danger-confirm-form strong{color:var(--danger)}.deletion-summary-grid{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:8px;margin-bottom:18px}.deletion-summary-grid span{padding:10px 12px;border:1px solid #efd4d1;border-radius:9px;background:#fff;color:#7d3028;font-size:13px;font-weight:800}
@media(max-width:1100px){.site-page-grid,.management-grid{grid-template-columns:1fr}.site-create-panel{position:static}}
@media(max-width:700px){.site-manage-card,.management-header{display:grid}.site-manage-actions,.management-header-actions{justify-content:flex-start}.site-manage-actions .button,.management-header-actions .button{flex:1}.management-count-list.two-column{grid-template-columns:1fr}.deletion-summary-grid{grid-template-columns:repeat(2,minmax(0,1fr))}.danger-total{white-space:normal}}

/* v0.4.9 - admin list/detail UX */
.page-intro-bar{display:flex;align-items:center;justify-content:space-between;gap:24px;margin-bottom:18px;padding:22px 24px;border:1px solid var(--line);border-radius:16px;background:#fff}.page-intro-bar h2{margin:6px 0 8px;font-size:25px}.page-intro-bar p{margin:0;max-width:820px;color:var(--muted);line-height:1.65}.page-intro-actions{display:flex;gap:8px;flex-wrap:wrap;justify-content:flex-end}.compact-panel{padding:16px}.admin-filter-row{display:grid;grid-template-columns:repeat(3,minmax(150px,.7fr)) minmax(260px,1.5fr) auto;gap:12px;align-items:end}.admin-filter-row label{margin:0}.admin-filter-row .filter-wide{min-width:0}.filter-action-row{display:flex;gap:8px;align-items:center}.list-panel-v049{padding:0;overflow:hidden}.list-panel-v049>.panel-head{padding:20px 22px 0}.admin-record-list{display:grid}.admin-record-row{display:grid;grid-template-columns:minmax(0,1fr) auto;gap:18px;align-items:center;padding:0 22px;border-top:1px solid var(--line);background:#fff}.admin-record-row:hover{background:#f8fbfc}.admin-record-main{display:block;min-width:0;padding:18px 0;color:var(--text)}.record-title-line{display:flex;align-items:flex-start;justify-content:space-between;gap:18px}.record-title-line h3{margin:0;font-size:16px;line-height:1.5}.record-preview{margin:8px 0;color:#53666c;font-size:13px;line-height:1.55}.record-meta-line{display:flex;gap:8px 16px;flex-wrap:wrap;color:var(--muted);font-size:12px}.record-meta-line span+span:before{content:"·";margin-right:16px}.record-actions{display:flex;gap:7px;align-items:center;justify-content:flex-end;flex-wrap:wrap}.status-tab-row{display:flex;gap:8px;margin-bottom:18px;overflow:auto;padding-bottom:2px}.status-tab-row a{display:flex;align-items:center;gap:8px;min-width:max-content;padding:10px 13px;border:1px solid var(--line);border-radius:10px;background:#fff;color:var(--muted);font-size:13px;font-weight:800}.status-tab-row a strong{color:var(--primary)}.status-tab-row a.active{border-color:var(--primary);background:var(--primary);color:#fff}.status-tab-row a.active strong{color:#fff}.compact-status-tabs a{padding:9px 12px}.pagination{display:flex;justify-content:center;gap:6px;padding:20px;border-top:1px solid var(--line)}.pagination a{min-width:34px;padding:8px 10px;border:1px solid var(--line);border-radius:8px;text-align:center;color:var(--muted);font-size:13px;font-weight:800}.pagination a.active{border-color:var(--primary);background:var(--primary);color:#fff}.editor-page-head{margin-bottom:18px}.back-link{display:inline-flex;margin-bottom:13px;color:var(--muted);font-size:13px;font-weight:800}.editor-title-row{display:flex;align-items:flex-start;justify-content:space-between;gap:20px;padding:22px 24px;border:1px solid var(--line);border-radius:16px;background:#fff}.editor-title-row h2{margin:6px 0 8px;font-size:25px}.editor-title-row p{margin:0;color:var(--muted);line-height:1.6}.editor-layout-v049{display:grid;grid-template-columns:minmax(0,1.4fr) minmax(300px,.6fr);gap:20px;align-items:start}.editor-main-panel,.editor-side-panel{margin:0}.editor-side-panel{position:sticky;top:20px}.editor-mode-tabs{display:flex;gap:7px;margin-bottom:18px}.editor-mode-tabs a{padding:10px 14px;border:1px solid var(--line);border-radius:10px;background:#fff;color:var(--muted);font-weight:800}.editor-mode-tabs a.active{border-color:var(--primary);background:var(--primary);color:#fff}.editor-meta-list{grid-template-columns:repeat(2,minmax(0,1fr))}.sticky-editor-actions,.form-submit-bar{position:sticky;bottom:0;z-index:10;display:flex;justify-content:flex-end;gap:8px;margin:24px -20px -20px;padding:14px 20px;border-top:1px solid var(--line);background:rgba(255,255,255,.96);backdrop-filter:blur(8px)}.editor-danger-zone{display:flex;align-items:center;justify-content:space-between;gap:24px}.editor-danger-zone h2{margin:6px 0 8px}.editor-danger-zone p{margin:0;color:#7d4a45;line-height:1.6}.detail-action-bar{display:flex;justify-content:space-between;gap:12px;align-items:center;margin-bottom:18px;padding:13px 16px;border:1px solid var(--line);border-radius:12px;background:#fff}.detail-action-bar>div{display:flex;gap:8px;flex-wrap:wrap}.message-thread-detail-v049{max-height:none;overflow:visible}.detail-only-v049 .unanswered-notice-v044,.detail-only-v049 .unanswered-filter-panel,.detail-only-v049 .unanswered-master-panel{display:none}.detail-only-v049 .unanswered-v044-layout{display:block}.detail-only-v049 .unanswered-detail-v044{position:static;max-height:none;overflow:visible}.document-filter-row{grid-template-columns:repeat(3,minmax(140px,.65fr)) minmax(260px,1.5fr) auto}.conversation-filter-row-v049{grid-template-columns:repeat(5,minmax(120px,.55fr)) repeat(2,minmax(145px,.6fr)) minmax(230px,1.4fr) auto}
@media(max-width:1450px){.conversation-filter-row-v049{grid-template-columns:repeat(4,minmax(140px,1fr))}.conversation-filter-row-v049 .filter-wide{grid-column:span 2}.admin-filter-row{grid-template-columns:repeat(3,minmax(140px,1fr))}.admin-filter-row .filter-wide{grid-column:span 2}.filter-action-row{justify-content:flex-end}}
@media(max-width:1100px){.editor-layout-v049{grid-template-columns:1fr}.editor-side-panel{position:static}.conversation-filter-row-v049,.document-filter-row,.admin-filter-row{grid-template-columns:repeat(2,minmax(0,1fr))}.conversation-filter-row-v049 .filter-wide,.admin-filter-row .filter-wide{grid-column:span 2}.filter-action-row{grid-column:span 2}.page-intro-bar,.editor-danger-zone{align-items:flex-start}}
@media(max-width:700px){.page-intro-bar,.editor-title-row,.editor-danger-zone,.detail-action-bar{display:grid}.page-intro-actions,.record-actions{justify-content:flex-start}.page-intro-actions .button{flex:1}.admin-filter-row,.conversation-filter-row-v049,.document-filter-row{grid-template-columns:1fr}.conversation-filter-row-v049 .filter-wide,.admin-filter-row .filter-wide,.filter-action-row{grid-column:auto}.filter-action-row .button{flex:1}.admin-record-row{grid-template-columns:1fr;gap:0;padding:0 16px}.record-actions{padding:0 0 16px}.record-title-line{display:grid;gap:8px}.record-title-line .badge-group{justify-content:flex-start}.record-meta-line{display:grid;gap:5px}.record-meta-line span+span:before{content:none}.editor-meta-list{grid-template-columns:1fr}.sticky-editor-actions,.form-submit-bar{margin-left:-20px;margin-right:-20px}.detail-action-bar>div{display:grid}.detail-action-bar .button,.detail-action-bar form,.detail-action-bar form .button{width:100%}}